Refund Policy

How replacements and refunds work for damaged, incorrect, or cancelled orders.

Last updated: August 16, 2026

Damaged or incorrect items

Contact us within 14 days of delivery at fidgelystore@gmail.com with your order number and photos. We’ll offer a replacement or refund after review.

Change of mind

Because many items are fulfilled via dropshipping partners, change-of-mind returns after dispatch may not always be available. If your order has not yet shipped, contact us as soon as possible — we will try to cancel.

EU / EEA consumers

If you are a consumer in the EU/EEA, you may have a 14-day right of withdrawal for distance contracts, subject to legal exceptions. To exercise this right, email us with your order details. Return shipping costs may be your responsibility unless the item is defective or we agreed otherwise.

How refunds are issued

Approved refunds are returned to the original payment method. Processing can take several business days depending on your bank or wallet provider.